LANI KAI RESORT, INC. (“Lani Kai,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at lanikaiislandresort.com and related subdomains and pages, use our online services, shop in our online gift shop, or otherwise interact with us online (collectively, the “Website”).
By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.
We collect information in three ways: information you provide directly, information collected automatically, and information from third parties.
Information you provide directly. This may include your name, email address, phone number, mailing and billing address, and the contents of any messages, inquiries, reviews, or event or wedding requests you send us. When you make a purchase in our online store, you also provide order and payment-related details (note that full payment card numbers are handled by our payment processors, not stored on our own systems). When you sign up for our marketing or promotional emails, we collect your email address and any related preferences.
Information collected automatically. When you visit the Website, we and our service providers automatically collect certain technical information, including your IP address, device and browser type, operating system, referring and exit pages, pages viewed, links clicked, the dates and times of your visits, and approximate location derived from your IP address. We collect this information using cookies and similar technologies, as described in the “Cookies and Tracking Technologies” section below.
Information from third parties. We may receive information from booking platforms, payment processors, analytics and advertising providers, and social media platforms when you interact with our content or complete transactions through them.
We do not knowingly collect sensitive personal information through the Website, and we ask that you not submit it to us unless specifically requested.
We and our partners use cookies, pixels, tags, and similar technologies to operate the Website, remember your preferences, analyze traffic and usage, and support our marketing. These technologies include:
You can manage cookies through your browser settings and, where available, through our cookie consent banner. Disabling certain cookies may affect how the Website functions. For more detail on your choices, see the “Cookie Consent and Your Choices” section below.
We currently [do / do not] respond to browser “Do Not Track” signals because no common standard has been adopted. Where required by law, we honor recognized opt-out preference signals such as the Global Privacy Control (GPC).
We use the information we collect to:
We do not sell your personal information for money. We may share your information in the following circumstances:
If you opt in, we will send you marketing emails about promotions, events, and news. We use a third-party email marketing provider to manage these communications. You can opt out at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at info@lanikaiislandresort.com. Even if you opt out of marketing, we may still send you non-promotional messages related to your orders, reservations, or our relationship with you.
The Website contains links to third-party websites and services, including booking platforms, payment processors, social media, an entertainment calendar, mapping services, and our sister property’s website. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, complete transactions, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.
The Website is intended for a general adult audience and is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@lanikaiislandresort.com and we will take appropriate steps to delete it.
Regardless of where you live, you can:
Residents of certain states and regions have additional rights, described below.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), provides you with the following rights.
Categories of information we collect. In the past 12 months, we may have collected the following categories of personal information: identifiers (such as name, email, phone, and IP address); customer records (such as billing and shipping address and payment-related information); commercial information (such as products purchased or considered); internet or network activity (such as browsing and interaction with the Website); geolocation data (approximate, from IP address); and inferences drawn from the above. We collect this information from the sources, and use it for the purposes, described in this Privacy Policy.
Disclosure and “sale”/”sharing.” We disclose the categories above to service providers to operate our business. We may also “share” identifiers and internet activity with advertising and analytics partners for cross-context behavioral (targeted) advertising, which may be considered “sharing” or a “sale” under the CCPA/CPRA. We do not sell or share the personal information of consumers we know to be under 16 years of age. We do not exchange personal information for money.
Your rights. Subject to certain exceptions, you have the right to:
How to exercise your rights. You may submit a request by emailing info@lanikaiislandresort.com or calling (239) 463-3111. To opt out of “sale”/”sharing,” you may also use any “Do Not Sell or Share My Personal Information” link or cookie controls provided on the Website, or enable an opt-out preference signal such as Global Privacy Control (GPC) in your browser. We will verify your request as required by law. You may use an authorized agent to submit a request on your behalf, subject to verification.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and similar laws apply to our processing of your personal data.
Data controller. LANI KAI RESORT, INC. is the controller of your personal data. You can contact us using the details in the “Contact Us” section.
Legal bases for processing. We process your personal data on the following legal bases:
Your rights. Subject to applicable law, you have the right to access, correct, update, or delete your personal data; to restrict or object to certain processing; to data portability; and to withdraw consent. Where processing is based on legitimate interests, you may object at any time.
International transfers. We are based in the United States, and your personal data will be processed there and in other countries that may have different data protection laws. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for such transfers.
How to exercise your rights and complaints. To exercise your rights, contact us at info@lanikaiislandresort.com. You also have the right to lodge a complaint with your local data protection authority, although we encourage you to contact us first so we can address your concerns.
Where required by law, we display a cookie consent banner when you first visit the Website. Through this banner, or through any preferences or “cookie settings” tool we provide, you can accept or decline non-essential cookies, including analytics and advertising cookies such as Google Analytics and the Meta Pixel. Essential cookies needed to operate the Website cannot be disabled through these controls.
You can also control cookies through your browser settings, which generally allow you to block or delete cookies. To opt out of certain analytics and advertising:
If you clear your cookies or use a different browser or device, you may need to set your preferences again.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:
LANI KAI RESORT, INC.